Curbside Express LAX Reviews

Convenient Pick-Up: Curbside Express LAX has the permit to pick up passengers directly in front of their terminal, eliminating the need to catch a shuttle bus or walk to a designated pick-up area.

Professional Drivers: The company provides professional drivers who are friendly, accommodating, and equipped with expertise and knowledge to ensure a comfortable ride.

Reliable Service: They offer reliable and punctual service, with drivers often arriving early and providing updates via text or call.

Flexible and Customizable: The company can accommodate special requests such as child car seats and rear-facing seats, although there have been instances where these requests were not fully met.

Safety and Security: Drivers undergo thorough background checks, drug tests, and motor vehicle record audits to ensure safety and security.

Customer Support: They have a responsive customer support system, including email and online chat, which can help with last-minute changes or issues.

Occasional Miscommunication: There have been instances where the type of vehicle booked did not match the confirmation, such as a transit van being replaced with two cars.

Unprofessional Behavior: Some drivers have been reported to be unprofessional, such as being rude over the phone and abandoning passengers.

Limited Availability of Masks and Wipes: Although the company sanitizes its vehicles and requires drivers to wear face masks, a limited number of masks and disinfectant wipes are available for passengers.